Strategy First
Full Ownership
Performance Obsessed
Which email marketing platforms do you work with?
We primarily work with Klaviyo as it's the best email platform built specifically for eCommerce. We can also work with other platforms depending on your existing setup.
How many emails should we be sending per month?
It depends on your audience and your goals but most stores benefit from a mix of automated flows and 4 to 8 campaigns per month. We'll recommend a sending cadence that keeps your audience engaged without burning them out.
What's the difference between email flows and email campaigns?
Flows are automated sequences triggered by customer behaviour, like a welcome series or abandoned cart reminder. Campaigns are one-time sends like promotions or newsletters. A healthy email strategy uses both.
How quickly can you set up our email automations?
Most core automation flows can be set up and live within 1 to 2 weeks. We prioritise the highest revenue-generating flows first so you start seeing results as quickly as possible.
How do you measure the success of email marketing?
We track open rates, click rates, conversion rates and most importantly revenue attributed to email. You'll receive regular reports so you always have a clear picture of how your email channel is performing.
